CollegiateLuggage.com - Where every now and then we wave our own flag.

This particular post concerns the way we decorate each item of Victorinox® Swiss Army luggage before it is sent to our customers.

Each of the deluxe travel bags, backpacks, duffel bags and cases in our line is made of ballistic nylon which is a very tough but flexible fabric designed to withstand the rigors of airline travel and especially airline baggage handlers. You could say that Victorinox® has deliberately over-engineered the product in anticipation of the world of mistreatment that awaits it.

When the time comes to embroider your favorite school logo on the luggage, we use a specially designed embroidery table to hold the product in place while a computer program moves it along a pre-designated set of horizontal and vertical coordinates beneath the embroidery sewing "head". This is done while the actual embroidery head remains stationary, giving us the tightest-possible weave and the best-looking logo reproduction with no pinching or buckling of the design.

Our process of embroidering one item at a time means that your Swiss Army purchase is decorated individually, to order. By contrast, regular embroidery equipment is intended to decorate "thin" fabrics used in polo shirts, caps, sweaters or jackets, and makes use of 12-head embroidery tables to simultaneously run up to a dozen items at one time.

We use all-polyester non-reactive-dyed thread along with a special backing substrate for our embroidery so there is no pull-through, no color bleed and no color fade. Our embroidery designs are intended to last as long as the luggage items they adorn.

Take a moment to examine the close-ups of the various school logos shown on these web pages. You will see that our embroidery coverage is solid, with no gaps or loose stitches. We take enormous pride in the work we do on our luggage and on our luggage decoration. For this reason, when you carry Swiss Army's collegiate luggage products you "Carry With Confidence™".

CollegiateLuggage.com

Disaster... you've lost your bag!

Not to worry. With select Victorinox® Travel Gear by Swiss Army Brands luggage items you receive the benefit of the free Swiss Tracker™ Bag Tracking Program. With Victorinox®'s bag tracking program, we help to reunite you with your lost bag anywhere in the world for free.

Here's how the Swiss Tracker™ program works:

Each bag bears a unique tracking ID number on the bag's ID tray and a 24-hour a day, 365 days a year phone number. If someone finds your lost Victorinox® Travel Gear bag, they call our the worldwide customer service hotline number and Using your unique ID number, we will work with them to reunite you with your bag. We will notify you, arrange pickup, and then arrange for delivery of your bag -- at no cost to you!

The program is activated via a registration form in the bag.

The Swiss Tracker™ Program is available for the following travel gear products:

• Mobilizer® 24 - 30340201 / 30340203 / 30340208 models
• Deluxe Garment Mobilizer® - 30341701 /30341703 / 30341708 models
• Paratrooper - 30341801 / 30341803 / 30341808 models
• Collapsible Gear Mobilizer® - 30340401 /30340403 / 30340408 models
• Louvre 17 - 30322001 model
• Wainwright - 30321901/30323101 models
• Empire 17 - 30322101 model
• Big Ben - 30322601 model
• Parliament 17 - 30322901 model

Look for the Swiss Tracker™ Globe icon on our travel gear product pages to indicate which items offer this unique and free additional feature.

CollegiateLuggage.com - Victorinox® by Swiss Army Brands College Decorated Luggage


Register your CARRY WITH CONFIDENCE™ GUARANTEE!


Carry With Confidence™ Guarantee

The Carry With Confidence™ Guarantee covers repairs of a functional nature for damage caused by common carriers. Additionally, this guarantee ensures that your product will be free from manufacturing defects in materials and workmanship for the life of the bag. We will cover damage to your product caused by a defect in the workmanship or materials. This guarantee does not cover cosmetic damage or damage to contents. As with any travel gear product, component parts - particularly moving parts - will show wear over time, and may eventually need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product. The Carry With Confidence™ Guarantee applies to versions 3.0 and later of E-Motion® 360° and Mobilizer NXT®, version 2.0 and later of Werks Traveler™, and all versions of Architecture® and Navigator CS™.

Please direct any questions to our Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146. 1-888-658-0717




Carry With Confidence™ Plus Guarantee

Every Tourbach™ product is guaranteed to be free from manufacturing defects in materials and workmanship for the life of the bag. The Carry With Confidence™ Plus Guarantee also covers repairs of a functional nature if the damage is caused from abuse or mishandling by a common carrier. If necessary, we will provide a bag to you in an expedited manner for use until your bag can be repaired or replaced. This guarantee does not cover the contents of your bag or damage from ordinary wear and tear. As with any travel gear product, component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.

Please direct any questions to our Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO63146. 1-888-658-0717




Lifetime Warranty

Victorinox® Lifestyle Accessories 2.0, Lingo™ and University products, and all versions of Ground Force™ are guaranteed for the life of the product to be free from any and all manufacturing defects in material and workmanship. We will cover any damage to your product caused by a defect in the workmanship or quality of the materials. We have the right, at our option, to repair or replace the merchandise. The guarantee does not cover damage resulting from abuse, neglect, improper handling or common carrier damage. The guarantee does not cover ordinary wear and tear. As with any travel gear product, component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.


Please direct any questions to our Customer Service Department:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146. 1-888-658-0717